Roxanna began her nursing career working as an oncology nurse. She graduated from the California States University, Los Angeles, with Bachelor of Science degree in Nursing and later achieved the Master degree in Healthcare Administration from the University of La Verne. Roxanna started working at the City of Hope in 2005, as the Administrative Nursing Supervisor and then a Clinical Nurse Manager for the Ambulatory Nursing Clinics. Roxanna has successfully implemented policies and process for nursing departments improving patient care, throughput and patient outcome. With her clinical knowledge, leadership skills, and compassion to help patients, Roxanna strives for her team to provide excellent service experience for our international patients. Roxanna was born in Hong Kong, fluent in Chinese and English.