Chris Chan

Lead Innovation Imagineer - Mercer Labs

Chris is an Innovation Imagineer at Mercer’s Health Innovation LABS, where he’s focused on building creative solutions that complement our clients’ health and welfare benefits programs. His leadership role at LABS has him focused on developing strategies and products through the use of human centered design, machine learning, consumer data insights, and creating customer delight. Chris is especially interested in emerging health care topics that focus on personalized medicine, neuroplasticity/brain science, changing market dynamics, multigenerational needs and global public health challenges. He is based in Mercer’s San Francisco office.

Prior to this role, Chris spent 14 years with another major consulting firm, where he launched and led several specialized teams (differing in cross-functional and geographic focus), all with the spirit of building an innovative culture within the organization and with its clients.

Outside of work Chris is an artist, a blogger ( and a trendspotter and has personal interests in 80’s toys, the known history of Westeros, brand anthropomorphism and data visualization – which influence the innovative ideas that he develops in the health care space. He’s also dismayed by the number of buzzwords written into this bio, so if you’ve made it this far, kudos to you.

Chris graduated from the University of California with a degree in neurobiology.

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