Lufthansa offers a variety of services to international patients suffering from injuries or other health-related problems. In cooperation with healthcare providers we are therefore able to offer a broad portfolio of global, high-quality services Lufthansa Global Healthcare Programme
As an accredited Lufthansa partner you sign an agreement with us, whereupon you will receive a special information and marketing text as well as an access code for a booking platform. By means of this access code, patients and persons accompanying them can book flights online themselves. You will find detailed information about this in the section ‘Flight booking made easy’.
In addition, a Medical & Emergency Repatriation Agreement gives you the ability to transport ill or injured passengers back to their home country on favourable terms.
If you are looking for a more comfortable travel solution you could also make use of our Lufthansa Private Jet Service.
Lufthansa provides stretchers which allow passengers, who for medical reasons can only be transported lying down, to travel comfortably. They must, however, be accompanied by another person on board. More information on the PTC
We also set standards in transporting patients: The Lufthansa Patient Transportation Compartment (PTC) combines state-of-the-art technology, skilled specialists and efficient processes with the comfort and safety of a hospital intensive care unit – and that at an altitude of 32,000 feet.
- Plenty of space to enable the best medical care.
- Service support with the formalities and coordination of the transportation.
- Up to 50 percent time-saving through using the PTC on scheduled flights.
- Availability of the PTC is checked within 30 minutes
- Checking of the patient’s fitness for transport before the full PTC costs are incurred.