Please briefly describe your company and its contribution to an innovative and disruptive health, wellness, benefits and/or insurance industry?
Hewlett Packard has been in the innovation business for more than 75 years. Our vast intellectual property portfolio and global research and development capabilities are part of an innovation roadmap designed to help organizations of all sizes – from global enterprises to local startups – transition from traditional technology platforms to the IT systems of the future. We deliver high-quality, high-value products, consulting, and support services in a single package. We have industry-leading positions in servers, storage, wired and wireless networking, converged systems, software, services and cloud.
Employee well-being is a core value for HPE, brought to life through our industry-leading global wellness initiative, Winning with Wellness. At HPE, we take a holistic approach to well-being, with key pillars focused on (1) physical health, (2) financial well-being, and (3) emotional well-being including stress management. Our focus and emphasis varies by country based on workforce needs, but each element of well-being is considered and addressed.
How long have you been involved in the industry?
Samanntha DuBridge is an industry expert with more than 20 years of experience across human resources, total rewards and mobility. She is currently the Vice President of Global Benefits and Employee Mobility at Hewlett Packard Enterprise (HPE). In this role, she is responsible for HPE’s strategic direction and execution for the design, development and compliance of benefits and mobility programs worldwide, with a focus on balancing shareholder value and enhancing the company’s competitive position to recruit, retain and optimize performance of HPE’s talent.
In her prior role, Samanntha focused on benefits strategy and helped pioneer HP’s award-winning wellness initiative, Winning with Wellness, one of the first with a global scope and broad focus across physical health, financial well-being and stress management. Prior to joining HPE, Samanntha held positions at Hewlett-Packard Company, National Semiconductor, a pharmaceutical company and a health maintenance organization. She holds a Master’s Degree from San Jose State University in Health Care Administration.
How have your previous roles lead you to your current position and where do you see your next big move within your company to serve as an agent of change?
As an organization, we’ve identified emotional well-being and behavioral health as an particular area of focus for 2018 and beyond. Although we’ve had programs and support resources available for many years, these resources are often underutilized, in part due to lack of integration but also due to stigma associated with using services. To help us develop a more effective approach, we’ve enlisted our key partners to collaborate through our newly formed Behavioral Health Council, comprised of health plan partners, our EAP, stress management and financial coaching resources.
In partnership with the Behavioral Health Council, HPE is working to deploy initiatives that will drive greater impact and effectiveness, including new ways to integrate and coordinate our support resources, and an education and awareness campaign designed to reduce stigma and encourage employees and their families to engage.
Our work for this initiative is starting in the U.S., but we recognize behavioral health is a global issue and anticipate extending and adapting these concepts over time.
What do you see as the most disruptive innovation in healthcare, benefits, well-being or technology to be today and what do you see around the corner?
Although we’re still in the early stages, technology itself has the potential to create some of the most significant disruptions and breakthroughs in how we deliver health care, both from a quality and cost perspective. The increasing digitization of health information offers new potentials to quickly understand each patient’s background and history, enabling health care paths designed around data that are appropriate, lower-risk, and truly add value. Technology can also influence the quality of diagnosis and treatment through innovations like artificial intelligence and even robotics that can support certain types of surgery and other repeatable procedures. The physician/surgeon will always be at the center of health care delivery, but augmenting the physician’s skills with technology has the potential to drive significant advancements in care.
What, in your opinion, is the largest obstacle facing employers today? What do you believe is the number one solution (if you had to choose one) to overcome that obstacle? What has your company done to incorporate this solution today? What is your long-term solution to tackle this challenge?
Employers have been working to more fully engage their employees as knowledgeable health care consumers who seek out information to make informed decisions in partnership with their doctor. The challenge is truly making information available in ways that are easy, personalized, and actionable. We can’t expect employees to become health care experts or spend hours stitching together data from multiple sources, so we need to focus on creating just-in-time access to information that will help employees get informed and have better conversations with their doctor. The ultimate solution would leverage big data to bring together information about the patient across various employers and health plans they may have participated with over time, combined with data on provider cost and quality, treatment options, key questions, etc for patients while also having a view of this information for providers to support treatment decisions. At HPE, we’ve explored and piloted a number of these components individually working with our health plans and other vendors, but we are still working to deliver on a longer-term vision as potential solutions evolve.
How do you envision the future of healthcare five years from now? Ten years from now?
Our hope for the future is that health care will fully embrace the concepts I outlined earlier, leveraging technology to drive better care paths and quality, while making it easier for patients to collaborate with their doctor as informed health care consumers to make optimal decisions and drive improved and more cost-effective outcomes. Our continuing focus on wellness and prevention are also a key component of a future health care system that can be significantly more affordable and effective than what we have today.
What are three things you do each day to improve your own health and well-being?
Stretching/walking, and then I’m trying to improve my sleep and cut down on the sugar and creamer I put in my coffee each morning (that is tough!)
What is the most recent innovative or even “crazy” thing you have done to improve your health or well-being?
The most recent innovation I’ve used in healthcare is telemedicine for my child. It was quick and easy!
What is the best piece of advice you have ever received that you would pass along to others just entering the industry?
To make a difference in wellness, know the demographics of the population you are trying to reach and focus on that, not just the latest “hot” ideas and vendors in the marketplace.
Do you utilize health and/or wellness apps and if so what are your top three?
Calm.com, my health plan’s app and virgin pulse!